Terms and conditions

Program Prices
All prices on our website are based on land rates and exchange rates at the time of publishing and on a minimum of 20 passengers per departure or more. Programs may depart with fewer passengers at the discretion of Gordon Tours Israel, but an additional charge may apply. Passengers will be advised about such surcharges before departure. All prices are subject to change without notice prior to departure as a result of currency, fuel, or unforeseen economic circumstances.

Reservations, Deposits & Final Payments
All reservations must be made with the full names of the travelers as they appear on passports. Passengers are responsible for making sure that names appear correctly in the reservation and on all documentation. To secure your reservation, a deposit of 500 must be received by credit card. The balance of the payment is due no later than 60 days prior to departure. Special promotions may require full payment at the time of booking or different deposit amounts.

Late Reservations
If a booking is made within 60 days of departure, full payment plus applicable taxes and optional insurance is due at the time of booking.

Travel Documents
A valid passport (valid for six months after the return date of the trip) is required to travel. Some destinations may require visas. Participants are responsible for obtaining the necessary visas and entry documents. Gordon Tours Israel assumes no responsibility for the procurement of passports. or visas. Carrying these documents is the sole responsibility of passengers. Gordon Tours Israel will not be responsible for any delays, damages and/or losses, including missed portions of your trip due to improper travel documentation including but not limited to air transportation, hotel accommodations, or similar.

Final Documents and Tickets
All documents and tickets are only issued upon receipt of final payment and are available within 3 weeks of departure. Documents and tickets are not guaranteed if final payment, booking forms, and other required information are not received on time.

Air from Home City
All brochure departures are based on a New York-area airport. Gordon Tours Israel can help arrange air transportation from your home city airport. Gordon Tours Israel is not responsible for any penalties incurred on domestic tickets not purchased from us, in case of changes in the schedule of the tour. If you are making your own domestic airline reservations, please make sure that your domestic flight timing is for arrival at least 4 hours prior to your international departure time.

Air Changes, Cancellations & Refunds
Airline tickets issued by Gordon Tours Israel are highly restrictive and in most instances cannot be reissued, revalidated or exchanged. If a change is possible, a $75 per person administrative fee, plus any applicable airline change fees, will be assessed once air tickets have been issued. Airline penalties vary depending on the carrier.

Airline Seat Assignments and Special Services
Seating is solely under the control of the airlines. Some airfares used may be eligible for frequent flyer mileage.

Baggage
The company is not responsible for any additional charges collected by the carriers at the airport for luggage fees. We recommend that you take along one suitcase per person with a maximum weight of 50lbs., plus one carry-on with maximum dimensions of 9” X14” X22”. Airlines also have their own baggage restrictions; please check with the air carrier prior to your departure. All baggage is the passenger’s responsibility throughout the tour. Gordon Tours Israel is not responsible for loss, theft, or damage to your baggage. If a bag is lost or damaged In-flight, the passenger is responsible for notifying the airline directly.

***HazMat Disclosure***
Federal law forbids the carriage of certain hazardous materials, such as aerosols, fireworks, and flammable liquids, aboard the aircraft. If you do not understand these restrictions, contact your airline or go to:
http://www.faa.gov/about/initiatives/hazmat_safety/.

Airline Clause
The airlines concerned will not be held responsible for any act, omission, or event during the time passengers are not aboard their aircraft. The passenger tickets in use by the airline, when issued, shall constitute the sole contract between the airline and the purchaser of these tickets and/or passengers. These tours may be sold in connection with the services of any ATC or IATA Airline.

Rooms
Prices shown in the brochure are per person, based on two persons sharing a hotel room or cabin. A limited number of single rooms are available at the supplement shown per tour. In some cases, when requested, we may be able to find an appropriate roommate for passengers who have booked as a single person. If a roommate is not available, you must pay for the single room supplement. While single rooms provide the privacy they are often smaller than twin bedrooms. Triple rooms are available in many hotels for family or friends traveling together. There are no discounts for triple rooms.

Medical Conditions
While we endeavor to provide the highest level of service to all our passengers, we cannot guarantee special facilities or assistance for disabled passengers and it is your responsibility to arrange for such assistance as required. We regret that we cannot provide individual assistance. Gordon Tours Israel is not responsible for any medical conditions that may occur prior, during, or after the tour.

Land Only Bookings & Tour Deviations
All Gordon Tours Israel packages include airfare from the city designated. Land-only bookings will be invoiced based on the adjusted price. Arrival and departure transfers are not provided for land-only bookings. Any deviations from the tour, requested by the client, may be assessed with a charge of $100.00 per person, plus any additional costs the change may incur.

Responsibility
The tour member understands that he or she has no claim against Gordon Tours Israel, and its affiliates, for any delay or damage to or loss of property or baggage or injury to or death of persons due to any neglect or wilful act of a direct air carrier, hotel, bus company, steamship or cruise company, railroad, transportation company or service company of any kind, or any other person or persons rendering any of the services being offered in connections with these tours. Further, Gordon Tours Israel advises that it has no ownership interest whatsoever in any hotel, restaurant, bus company, or transportation or service company of any kind outside the USA, nor does it have any employee outside of the USA. You may see the name Gordon Tours affixed to motor vehicles, on signs around the hotel or elsewhere. This use of our name is purely for reasons of identification and does not denote ownership, supervision, or control by Gordon Tours Israel in any way. Gordon Tours Israel and its overseas representatives reserve the right without notice to change, amend or cancel any part or all of the tour and to make such changes as may be necessary. Gordon Tours Israel acts only as an agent in securing hotels, transportation, and other travel services from suppliers, and in no event shall Gordon Tours Israel be liable in the event of any failure by any person or company to render any transportation, lodging or other travel services to be provided on the tour. The acceptance of the initial service to be provided under the tour shall be considered an acceptance by the tour member of these conditions. If there is a difference between the conditions of Gordon Tours Israel and those published by suppliers, the conditions of suppliers shall apply. Gordon Tours Israel reserves the right to substitute hotels, cruise ships, and air carriers of similar quality, and reserves the right to vary the sequence of sightseeing and/ or to re-route the order of cities. In calculating the cost of the trip, Gordon Tours Israel has relied on your consent to these terms and in the absence of this release, the cost of the trip would be higher. A contract is made when your reservation and payment are accepted by Gordon Tours Israel and any dispute shall be governed by Israel law. We reserve the right to decline to accept a person or remove a person from a tour if such person presents a significant risk to the health or safety of himself or the group and the person cannot otherwise be reasonably accommodated.